Privacy Policy

WebinarOSAI

Effective Date: 1 August 2026

WebinarOSAI ("we", "our", or "us") is committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

WebinarOSAI

18 Harkers House
Common Lane
Knottingley
West Yorkshire
WF11 8BN
United Kingdom

Email:
richard@onlinesuccessmodel.com

2. Information We Collect

We may collect the following information when you use WebinarOSAI:

Personal Information

  • Name
  • Email address
  • Billing address
  • Payment information (processed securely by third-party payment providers)
  • Telephone number (if provided)

Account Information

  • Username
  • Password (encrypted)
  • Subscription details
  • Login activity

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referring websites

Cookies

We use cookies and similar technologies to improve your experience and analyse website usage.

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Deliver our software and services
  • Process payments
  • Provide customer support
  • Send account notifications
  • Respond to enquiries
  • Improve our software
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Send marketing emails where you have given consent

4. Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

  • Performance of a contract
  • Legitimate business interests
  • Legal obligations
  • Your consent
  • Protection against fraud and misuse

5. Payment Processing

Payments are processed securely by trusted third-party payment providers.

We do not store your full payment card information on our servers.

6. Email Communications

We may send:

  • Account notifications
  • Password reset emails
  • Purchase confirmations
  • Product updates
  • Support responses
  • Marketing emails (only where permitted)

You may unsubscribe from marketing emails at any time using the unsubscribe link included in every email.

7. Cookies

We use cookies for purposes including:

  • Keeping you logged in
  • Remembering preferences
  • Website analytics
  • Performance monitoring
  • Security
  • Marketing (where applicable)

You can disable cookies through your browser settings, although some parts of the website may not function correctly.

8. Analytics

We may use analytics services to understand how visitors use our website.

These services may collect anonymous information such as:

  • Device type
  • Browser
  • Country
  • Pages viewed
  • Time on site
  • Referral source

9. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, including:

  • Payment processors
  • Email service providers
  • Website hosting providers
  • Cloud infrastructure providers
  • Analytics providers
  • Customer support systems

These providers only receive the information necessary to perform their services.

10. International Transfers

Some of our service providers may process information outside the United Kingdom.

Where this occurs, we take appropriate safeguards to ensure your information remains protected in accordance with UK data protection law.

11. Data Security

We use appropriate technical and organisational measures to protect your information, including:

  • SSL encryption
  • Secure servers
  • Password encryption
  • Access controls
  • Regular software updates
  • Firewall protection

While we strive to protect your information, no online transmission can be guaranteed to be completely secure.

12. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymised.

13. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent where applicable
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact us using the details below.

14. Children's Privacy

WebinarOSAI is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that we have collected such information, we will delete it promptly.

15. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website, and the effective date will be updated accordingly.

17. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

WebinarOSAI

18 Harkers House
Common Lane
Knottingley
West Yorkshire
WF11 8BN
United Kingdom

Email:
richard@onlinesuccessmodel.com

Last updated: 1 August 2026

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